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Rachel Bryant

As the Head of Marketing at Chexology, Rachel Bryant helps hospitality venues deliver a better guest experience through the elimination of the paper claim ticket. She develops content and tools that bring to light the challenges that owners, managers, and guests alike face through the bailment process. 

3 Ways Tech Innovation Will Help the Hospitality Industry

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I’m new to the hospitality space, having joined Chexology last November. I’ve met with many seasoned professionals in various hospitality verticals since then, and nearly every single one of them has told me “the hospitality industry is notorious for not innovating.” Here’s the funny thing: The hospitality industry has probably innovated more in the last...