Take a bunch of selfies! That’s right. If you want to possess the No. 1 leadership skill, take a bunch of selfies. No, no, I don’t mean the kind of selfies where you pose in your favorite way from your favorite angle, in your favorite shirt, with your favorite drink, your favorite friends, your dog...
Imagine chasing after your dream job and then actually getting that job. Incredible, right? The way the story is supposed to unfold is that you blow it out of the water; your clients, leaders, and colleagues love you; your numbers on every KPI dashboard are unparalleled; you win all sorts of achievement awards; and you...
Where is the last place you want to be when you feel like you don’t belong at work? For many hospitality leaders, the “Great Resignation” has become the “Great Exasperation” as we struggle to create new incentives, offer higher wages, better benefits, and more flexibility to keep our teams and attract new talent to an...
Once upon a time BC (Before COVID), and back in the day, otherwise known as the 80s, I was working as a waitress in a cocktail bar. I had just graduated college and had no idea what I wanted to do for a career, but there was one thing I knew for certain: my life’s...