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Business Strategy

To survive in today’s economic climate, travel and hospitality organizations must stay on the cutting edge of technology, business strategy, and more. This section focuses on industry trends and technologies, marketing strategies, customer experience best practices, and more!

How Travel Group Hurtigruten is Pushing Innovation in Sustainable Adventures


Carly Biggart is the vice president of sales, Americas at Hurtigruten, the world’s leading sustainable adventure travel group. In this video interview, Biggart shares how Hurtigruten’s sustainability focus drew her to join the organization, the initiatives its leading in the space, and what changes she’s seen when it comes to consumers’ demand for sustainable travel...

Sustainability Experts on Environmentally Conscious Actions All Travel and Hospitality Leaders Can Take


At Women Leading Travel & Hospitality’s Virtual Exchange earlier this month, three sustainability leaders spoke on a variety of industry issues in a panel discussion. Panelists included Lisa Bertini, vice president of sales, Aurora Expeditions; Denise Naguib, vice president of sustainability and supplier diversity, global operations, Marriott International; and Misty Belles, vice president of global...

Hilton Inducted Into DiversityInc.’s Hall of Fame


Hilton has been inducted into DiversityInc’s Hall of Fame for the Top Companies for Diversity. This honor follows Hilton ranking No. 1 on the Top 50 Companies for Diversity list in 2021 and continuing to prove its leadership in diversity, equity and inclusion efforts. This award marks the company’s eighth consecutive year on this prestigious list, which...

Avis Budget Group Knows 'Diversity is Good for Business'


At Women Leading Travel & Hospitality’s recent Virtual Exchange, Elise Hickey-Rodriguez, global director of organizational development and DE&I at Avis Budget Group, gave a presentation on how companies can take actionable steps to promote diversity, equity and inclusion (DE&I) within their organizations and continue on a upward trajectory toward positive change. In this short clip from...

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