Executive leadership is the ability to influence and guide individuals to get their best performance. The content featured in this category provides valuable insights for executive leaders on how to manage their teams better and meet organizational goals.
KSL Resorts announced July 12 the appointment of Kristie Goshow as its new chief commercial officer. In this role, Goshow will oversee driving and maximizing revenue performance of the company’s growing portfolio of resort properties. Goshow assumes the position following the retirement of former KSL Resorts’ CCO Jeff Senior, who was the visionary of the...
If a firecracker went off near me right now, I think I would explode. At least it would be colorful. Right? We’re all so anxious and out of sorts right now. Everything is off kilter, topsy turvy. Uncertainty lingers. The Delta variant lurks. Stocks are up. Economists are wary. But we don’t have to worry....
We asked Phillipa Harrison, managing director, Tourism Australia, a series of questions about her experience as a leader, the tourism industry, and navigating COVID-19 and the post-pandemic travel landscape. She provided thoughtful and inspirational responses. Women Leading Travel & Hospitality: Tell us about your background. How did you get into the tourism industry? Phillipa Harrison:...
We asked Nikki Krishnamurthy, chief people officer, Uber, about bringing employees back to corporate offices post-COVID. Among other topics, Krishnamurthy addressed implementing a hybrid model vs. fully in-person work. The interview with Krishnamurthy was part of our latest report, Back-to-Office Checklist: Executives Navigate the Challenges, Unknowns, and Plans for Defining a New Way to Work....
I recently shared my insights on the value of embracing discomfort. There are few things that tend to make people more uncomfortable than change. However, shifting circumstances aren’t just necessary or inevitable; they can actually be an amazing catalyst for growth and learning. That’s why, as a leader, it’s your job to not just help...
We asked Marisa Milton, senior vice president, global talent acquisition and inclusive opportunity, Marriott International, a series of questions about the company’s diversity, inclusion and equity efforts. Milton provided specific examples and advice for others in the industry. Women Leading Travel & Hospitality: What are some specific programs Marriott has put in place to promote...
I returned to the office … and it didn’t go so well. The cats had taken up residence on my desk. There was a territorial dispute. We’re still in negotiations, but I’m happy with the progress we’ve made so far. At one point, when tensions were escalating and I needed to step away for a...
April is Diversity Month. Though the month-long celebration is coming to a close, Women Leading Travel & Hospitality is committed to recognizing and celebrating people of diverse backgrounds year-round. We’re passionate about focusing on and sharing specific steps leaders can take to promote diversity, inclusion and equity. Many organizations discuss the topic — we want...
We asked Stacey Symonds, senior director, customer and journey insights, Expedia Group, her outlook for the travel and hospitality industry for the next several years as pandemic recovery ensues. Our interview with Symonds is part of Women Leading Travel & Hospitality’s recent report, Leading Through Crisis, which details how nine executive-level women in the travel...
We asked Julia Vander Ploeg, senior vice president, global head of digital and technology, Hyatt, about how she plans to help lead her organization through post-pandemic recovery. Vander Ploeg provided detailed explanations of her approach and hopes regarding the future. Our interview with Vander Ploeg is part of Women Leading Travel & Hospitality’s recent report,...
