The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, delegating effectively, empowering employees, among others.
When you hear about the COVID-19 pandemic, it’s easy to think of doom and gloom — particularly in the travel industry. After all, our world was upended the day travel stopped. Estimates show that the U.S. travel industry lost $11 trillion in economic output last year. In spite of the uphill battle, we’ve continually worked...
“Excuse me, I’m speaking” became buzzworthy after the 2021 Vice Presidential debate. These five words are how current Vice President Kamala Harris reclaimed her voice, re-centered the attention, and took back the microphone during a high stakes debate. And these five words will go down in history. You’ll notice when watching the brief recap here...
Hello, readers! It’s nice to e-meet all of you. My name is Ashley Chiaradio, and I’m the senior content strategist for Women Leading Travel & Hospitality’s sister brands, Women in Retail Leadership Circle (WIRLC) and Total Retail. My time is mostly spent on the two retail brands within the Retail & Travel Group of NAPCO...
Bonny Simi, founder of JetBlue Technology Ventures, and head of operations and people at Joby Aviation, spoke about how she navigated risks in her career during last month’s Women Leading Travel & Hospitality Virtual Exchange event. “It was a big risk to leave [United] and go to JetBlue,” recalled Simi. “I didn’t know anybody at...
2020 will be remembered as a challenging year, and for many of us in hospitality, it was life changing. With people forced to stay home and hotels temporarily or permanently shut down, all of our jobs were at risk. As a forever entrepreneur, I know that every difficult transition, every uncomfortable moment, and every risk...
Last week we looked at prepping the engine room of your No. 1 asset: YOU. But now, how are you going to get the quality of your thinking across in the board room with confidence, conviction and persuasion? Until we reach 50:50 equality, being a woman in the board room could still feel novel or...
Pshaw, you say. That girl doesn’t need courage, she can sing. She can move. But Beyoncé wasn’t always Beyoncé. She used to have two names, just like you and me. Courage is what allowed her to push through the crowd of less remarkable artists, to leap over the hurdles the industry and bias and life...
Here’s a proposition which could transform how you show up for business and life. It could make getting through the boardroom door, and being heard, a foregone conclusion. The power it took to get us here is not the kind that will sustain us long term. Witness the anxiety, stress and even burnout many women...
As the saying goes, “you live and learn.” Everyone makes mistakes along their career journeys; what’s important is learning from those mistakes and correcting course. Below, four top women in travel and hospitality open up about mistakes they made early in their careers and, more importantly, the wisdom they gained as a result. Not Knowing...
Last week, I examined how to value-engineer your purpose. Having checked in with your why, how are you going to tune up and maintain your effectiveness? There are two kinds of preparation which will enable you to excel in all that you do. I refer to them as external workload-driven and internal soft power-driven. The...