The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, delegating effectively, empowering employees, among others.
I have a small, four-by-four inch block of wood on my desk featuring the silhouette of a city skyline, orange, yellow and blue streaks interwoven around the black buildings. I picked it up at a pop-up market in downtown Washington, D.C. Handwritten in the sunset colors are the words: Go Everywhere Talk to Everyone Eat...
You can’t control what happens a lot of the time, but you always have a choice about how you react and respond. Instead of going on about their problems, my favorite people are the sort who talk through issues in order to resolve them. Sure, we all need a good venting session sometimes, but eventually...
Recently, I lost my electricity for about 20 hours. You would think that by now I’d know how to be an adult about these things. But no, I was completely disoriented. After a healthy amount of first-world-problem whining, I managed to get ahold of myself. I actually found a working flashlight. And lit a fire...
Confidence impacts outcomes. You know this, you believe this, you’ve seen this. Now the question is, how can you leverage this? Or, how can you gain and then leverage confidence in your next negotiation? When we tie confidence to negotiations, we’re not talking about a “go for the jugular approach” or being confident that you...
Tribe, posse, hive, squad … call it what you will, I think we can all agree that having a small team of people in your corner is a critical part of your career strategy. What happens though when you need more? Where do you go when your tribe just won’t do the trick? When you...
Ah, the elusive unicorn, the dream, the holy grail. What all women strive for: Work + Life = Balance. When I’m speaking to a large group, I’m often asked the same question around how I manage work/life balance. My response is always simple, and usually not well received. “I don’t,” I answer. “Work/life balance is...
When you hear about the COVID-19 pandemic, it’s easy to think of doom and gloom — particularly in the travel industry. After all, our world was upended the day travel stopped. Estimates show that the U.S. travel industry lost $11 trillion in economic output last year. In spite of the uphill battle, we’ve continually worked...
“Excuse me, I’m speaking” became buzzworthy after the 2021 Vice Presidential debate. These five words are how current Vice President Kamala Harris reclaimed her voice, re-centered the attention, and took back the microphone during a high stakes debate. And these five words will go down in history. You’ll notice when watching the brief recap here...
Hello, readers! It’s nice to e-meet all of you. My name is Ashley Chiaradio, and I’m the senior content strategist for Women Leading Travel & Hospitality’s sister brands, Women in Retail Leadership Circle (WIRLC) and Total Retail. My time is mostly spent on the two retail brands within the Retail & Travel Group of NAPCO...
Bonny Simi, founder of JetBlue Technology Ventures, and head of operations and people at Joby Aviation, spoke about how she navigated risks in her career during last month’s Women Leading Travel & Hospitality Virtual Exchange event. “It was a big risk to leave [United] and go to JetBlue,” recalled Simi. “I didn’t know anybody at...
