Hello and happy Tuesday!

Over the last few weeks, my inbox has been filled almost daily with encouraging news about the fight against COVID-19 pandemic and, in particular, how the travel and hospitality industry is getting back on its feet. I know there’s still a lot of work to be done and hurdles to overcome, but the positivity has been inspiring to see. The opportunity to be by your side and provide this resilient and powerful industry with a community to lean on during this time has been nothing short of remarkable. 

On that front, I have some exciting news to share. Women Leading Travel & Hospitality is thrilled to announce the launch of a new report, Leading Through Crisis. This comprehensive report provides learnings and actionable steps that leaders and companies can take as we shift into recovery mode. As part of the report, we interviewed executive women across the travel and hospitality industry. Specifically, nine women leaders shared how their companies reacted at the outset of the pandemic, how they sustained their companies and teams over the last year-plus, and how they’re planning for a post-pandemic future.

Some of the industry leaders that shared their experiences and insights for the report include:

  • Natalie Bowman, managing director, marketing and advertising, Alaska Airlines;
  • Julia Vander Ploeg, senior vice president, global head of digital and technology, Hyatt;
  • Isis Ruiz, chief marketing officer and senior vice president, Norwegian Cruise Line; and
  • Qiana Spain, executive vice president and chief human resource officer, Amtrak.

In this report, you’ll learn how these women leaders immediately stepped into action, as well as managed and inspired their teams through something the industry has never experienced before. In addition, you’ll be able to take away actionable tips and ideas to implement as you plan for your company’s recovery as well as the next crisis to come. Be sure to download it here!