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Sustainable Hospitality Alliance

London, Flexible
posted September 20, 2021

As the chief executive officer, you will:

  • Provide collaborative, creative, dynamic, and ambitious leadership to be the exemplar of best practices in sustainability across the hospitality industry.
  • Develop and maintain productive relationships with members to ensure our priorities meet their emerging needs.
  • Lead member acquisition and retention, expand the scope of the membership as well as form public-private partnerships.
  • Provide dynamic strategic direction, enabling the organisation to evolve and grow – working with the Board of Trustees and the staff team to deliver against the organisation’s vision, mission, and strategic objectives.
  • As the voice for the hospitality industry, build the Alliance’s brand and positioning. Influence opinion leaders, decision makers, funders, and other stakeholders.

The candidate:

As the new chief executive officer, you will have experience of:

  • Strategic Planning – In collaboration with the Board of Trustees, Senior Advisory Council and People and Planet Committees develop and implement a strategic plan and vision, ensuring its financial viability.
  • Operational Delivery – Lead and manage the delivery of annual operating plans and budget, across all areas of our work, continually pivoting as needed.
  • Member Engagement – Develop and execute a member engagement strategy, including the introduction of Net Promoter Score survey to demonstrate membership value. You will also develop a strategy for membership growth.
  • Partnerships and Commercial – Develop and implement a diversified income generation strategy which secures the investment needed to deliver on ambitions. You will also Represent the organisation at key events, develop funding links and partnerships amongst current and potential stakeholders, influencers, decision makers, strategic partners, and funders, that will generate new income for the Alliance as well as help raise its profile.
  • Financial and Risk Management – responsible to ensure long-term financial viability and organisational resilience through building of a pot of reserves, managing and operating within the approved budget, tracking cashflow to ensure liquidity, ensuring maximum resource utilisation, building, and maintaining reserves in line with the approved reserves policy, and ensuring the organisation remains in a positive financial position as well as donor and regulatory financial compliance.
  • Governance – Ensure the whole organisation understands good governance within the context of a UK Registered Charity, and how it relates to them. Ensure compliance with all relevant laws and regulations and with statutory annual reporting audited accounts, advise the Board on policy, and on such changes as appropriate. Advise the Board on legal, constitutional, and procedural matters and ensure required policies exist to implement governance decisions.
  • Raising Organisational Awareness – Raise awareness of the Alliance through effective relationship management, operating as a brand ambassador and spokesperson enhancing the reputation and awareness of our work, increasing our reputation, and influencing a positive impact.

Please bear in mind that, although this is a UK Registered Charity, the “members” and stakeholders are international organisations and as such you should expect reasonably regular international travel as part of this role.

To apply:

Full details about the role and how to apply can be found at:

For an informal and confidential discussion, please speak with our advisors at Berwick Partners:

Closing date for applications: Sunday 3 October 2021 at 23:59 (BST)