During the November Women Leading Travel & Hospitality Virtual Exchange, executives and business owners shared their insights and experiences around entrepreneurship for women in the travel and hospitality industry. Speakers included Nadine Heubel, global senior vice president, revenue, travel and hospitality, REKLAIM; Stacy Shaw, vice president, Starboard Luxury; and Nailah Nash, director, retail shops, The Ritz-Carlton Hotel Company.

In this clip from the livestream event, Heubel, Shaw, and Nash discuss retail’s role in the luxury traveler’s experience.

To watch their full session from the November Virtual Exchange, click here.