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Sue Graves

Sue Graves is a hospitality executive turned entrepreneur at Experience Alive- https://ExperienceAlive.com,
sourcing, vetting and connecting innovative technology companies to the hospitality industry meeting the highest
needs of the industry. Sue currently serves as a board member for the Ohio Hotel & Lodging Association and is
the founding chair of the Innovation & Technology committee, a newly created committee. Previously, Sue spent
5 years as Assistant General Manager at the Greater Columbus Convention Center where she oversaw the ongoing
development of the operations and staff of the Finance, Sales, Customer & Guest Experience, Marketing, Event
Management and Parking Departments. She helped navigate the team through a $140M renovation and
transformation of the center bringing it to 5 star hotel standards. At the conclusion of her tenure the GCCC was
named the best convention center in North America.

Revolutionizing Efficiency and Reducing Expenses in the Travel and Hospitality Industry

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Business Strategy

In the fast-paced world of travel and hospitality, efficiency and cost effectiveness are crucial factors for success. Fortunately, innovative technologies are helping modernize the industry in various areas, including hiring processes, employee financial well-being, customer communication, and eLearning and robotics. I’ll share my top five affordable cutting-edge labor solutions that are reshaping the industry and...

by Sue Graves

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