To survive in today’s economic climate, travel and hospitality organizations must stay on the cutting edge of technology, business strategy, and more. This section focuses on industry trends and technologies, marketing strategies, customer experience best practices, and more!
If you know me, you know I spent last month basking in the glow of women’s college basketball. You also know I admire South Carolina’s kickass coach, Dawn Staley, for her fervent loyalty to her players and her unwavering, courageous leadership. So it’ll come as no surprise that I loved her answer to the journalist...
Just four years out from the rise of hybrid work across countless industries, we’ve finally begun to witness the long-term impact of this work model on employees, managers and organizations at large. While we all have anecdotal evidence, we’ve also gathered a lot of insight from employee engagement surveys, which have illuminated declining levels of...
For the past 15 years, Purvi Patel has managed the Days Inn by Wyndham San Antonio Northwest/Seaworld. As an experienced owner-operator, Patel knows the importance of capturing the tourist, road-tripping, and infrastructure worker markets. “It’s a hot market for tourists,” she said, “but the Days Inn brand is very well recognized, and Wyndham has truly...
As part of Women Leading Travel & Hospitality’s 2024 Top Women in Travel & Hospitality report, which features in-depth interviews with leading female executives from across the industry, we asked honorees several questions, including “How do you stay informed about industry trends and emerging technologies, and what role does continuous learning play in your ongoing personal...
Our sister brand Women in Retail Leadership Circle recently hosted an On the Road event in New York City. The closing session featured a panel of retail leaders discussing multiple career-, leadership-, and business-related topics. Asking the questions was session moderator Stacy Berns, founder and president of Berns Communications Group, as well as the co-founder...
During the November Women Leading Travel & Hospitality Virtual Exchange, executives and business owners shared their insights and experiences around entrepreneurship for women in the travel and hospitality industry. Speakers included Nadine Heubel, global senior vice president, revenue, travel and hospitality, REKLAIM; Stacy Shaw, vice president, Starboard Luxury; and Nailah Nash, director, retail shops, The...
During the November Women Leading Travel & Hospitality Virtual Exchange, executives and business owners shared their insights and experiences around entrepreneurship for women in the travel and hospitality industry. Speakers included Lesley Keyter, founder, The Travel Lady; Lauren Doyle, president, The Travel Mechanic; Megan Reimer, owner, Cruise Vacations; and moderator Kristina Boyce, senior vice president,...
I have been flying around the world — for work and pleasure — for nearly 30 years now. If you want me to be quiet, just sit me in front of a window at an airport overlooking the tarmac and runway and I will be in awe for hours watching the airplanes moving, taking off...
Kara Richardson Whitely, CEO of The GORGEous Agency, took the stage at the 2023 Women in Retail On the Road: New York City event hosted by Women Leading Travel & Hospitality’s sister brand, Women in Retail Leadership Circle, on Oct. 12. When brands omit extended-size offerings from apparel to kayaks, they are competing for the...
OMG, I’m loving your new onboarding program. Where did you get it? Somewhere along the line it became acceptable to treat orientation like covering off on surface stuff. “Hi! I’m the director of first impressions! Cloud will set you up with a laptop. But first, here’s a safety video from the 1960s. You’re going to...
