The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, delegating effectively, empowering employees, among others.
If you’re ready to sharpen both your mindset and your skillset for executing change initiatives at your workplace, the 5’c Framework for change execution is where we have everyone begin. The outer game of change leadership focuses on the practical skillsets that create successful change initiatives. While the outer game includes obstacles, market challenges, competitors...
When faced with uncertainty, our amygdala (which acts as our threat detector) activates and disrupts our prefrontal cortex (our business brain). Our brains often misdiagnose the discomfort of change as failure or inadequacy. However, when we practice noticing those feelings and apply a few handy mindset tools, we can turn those moments into opportunities for...
As we head into a new season and look forward to a new year, it’s the perfect time to move forward with fresh energy and intention. Whether you’re planning to grow your team or explore a new chapter in your career, Women Leading Travel is here to support you every step of the way. Our curated...
We’re less than two weeks away from our next members-only workshop and you won’t want to miss it. In partnership with Spencer Stuart, this interactive, one-hour virtual session is designed to demystify the path to the boardroom and give you a clear, actionable roadmap to land your first paid director role. Event Details: Date: Wednesday,...
You’ve earned your seat at the table. But even with years of experience and an impressive title, there are moments when the decision doesn’t rest with you. That’s when influence matters more than authority. Early in my career at Expedia, I walked into a high-stakes negotiation with a major hotel chain. I wasn’t the most...
Early in her career, Peggy Roe met a life coach at an airport during a flight delay. That chance meeting redirected her career. Roe, the executive vice president and chief customer officer at Marriott International, shared how she got her start in the travel and hospitality industry during her keynote at the 2025 Women Leading...
Many professionals carry a pressure no one sees. More than just deadlines or outside expectations, but rather, pressure from within. A quiet voice that whispers: “You should be further along. You should know the answer. You should be doing more.” It hides behind ambition, responsibility, or a desire to get it right. And on the...
I’m not sure about you, but for me, 2025 so far has been a wild whirlwind of change, challenges and new ideas. However, with change comes opportunity. As we step into the second half of the year, it’s an ideal time to reflect on the goals and resolutions we set for ourselves in our professional...
Jai Ferrell, CEO of Girl Scouts of Greater Atlanta, believes you should never have to dim your light in any space. The former chief commercial revenue officer for Hartsfield-Jackson Atlanta International Airport (ATL) spoke at last month’s Women Leading Travel & Hospitality Summit. In this clip from her keynote, Ferrell shares her guiding principles: integrity...
Conference season is in full swing, and I recently had the privilege of attending the Women in Retail Leadership Summit — a three-day event featuring over 600 powerhouse women hosted by Women Leading Travel & Hospitality’s sister association, Women in Retail Leadership Circle. I hosted a fireside chat with the incredible Laysha Ward, who spent more...
