The content featured below was created to help leaders and managers build the skills and gain the knowledge they need to boost their professional performance. Topics covered in this section include managing interpersonal relationships, developing listening skills, having empathy, improving communication skills, delegating effectively, empowering employees, among others.
We’re less than two weeks away from our next members-only workshop and you won’t want to miss it. In partnership with Spencer Stuart, this interactive, one-hour virtual session is designed to demystify the path to the boardroom and give you a clear, actionable roadmap to land your first paid director role. Event Details: Date: Wednesday,...
You’ve earned your seat at the table. But even with years of experience and an impressive title, there are moments when the decision doesn’t rest with you. That’s when influence matters more than authority. Early in my career at Expedia, I walked into a high-stakes negotiation with a major hotel chain. I wasn’t the most...
Early in her career, Peggy Roe met a life coach at an airport during a flight delay. That chance meeting redirected her career. Roe, the executive vice president and chief customer officer at Marriott International, shared how she got her start in the travel and hospitality industry during her keynote at the 2025 Women Leading...
Many professionals carry a pressure no one sees. More than just deadlines or outside expectations, but rather, pressure from within. A quiet voice that whispers: “You should be further along. You should know the answer. You should be doing more.” It hides behind ambition, responsibility, or a desire to get it right. And on the...
I’m not sure about you, but for me, 2025 so far has been a wild whirlwind of change, challenges and new ideas. However, with change comes opportunity. As we step into the second half of the year, it’s an ideal time to reflect on the goals and resolutions we set for ourselves in our professional...
Jai Ferrell, CEO of Girl Scouts of Greater Atlanta, believes you should never have to dim your light in any space. The former chief commercial revenue officer for Hartsfield-Jackson Atlanta International Airport (ATL) spoke at last month’s Women Leading Travel & Hospitality Summit. In this clip from her keynote, Ferrell shares her guiding principles: integrity...
Conference season is in full swing, and I recently had the privilege of attending the Women in Retail Leadership Summit — a three-day event featuring over 600 powerhouse women hosted by Women Leading Travel & Hospitality’s sister association, Women in Retail Leadership Circle. I hosted a fireside chat with the incredible Laysha Ward, who spent more...
Women Leading Travel & Hospitality members often share book recommendations in peer groups, on panels, and during Roundtable networking sessions. When spotlighting these powerhouse women, we like to ask them, “What is the best book you’ve read recently?” Here are some responses from the past few months to serve as inspiration for your next read....
Jinita Thakkar, founder and CEO of Inspire29 Media and Women Leading Travel & Hospitality member, has been navigating the impact of a restructure ever since her position as vice president of media, digital and communications at Norwegian Cruise Line Holdings was eliminated last fall. In this video, Thakkar shares how she reframed the career transition...
Jacki Brown is the founder and CEO of Jacki Brown Marketing, LLC, a consultancy that helps hospitality and travel technology companies navigate growth by identifying and crafting their positioning and messaging, then scaling that across digital channels and into lead-generating marketing campaigns. With nearly two decades of experience in marketing, Brown honed her skills working...
