You don’t need gimmicks, gobs of money, or a big complicated retraining reorg. What you need is to focus on some simple, everyday behaviors that start giving your leaders more of what they need — starting today.
Here’s a list of five things you can start doing right now to retain the people you have and build leaders who will attract, hire, engage and keep the best talent for your business going forward.
1. Create a destination they can believe in.
If nobody knows where you’re headed (or if your vision is so big it seems unrealistic) top performers are going to pull the cord and hop off your bus at the first sign of trouble. It’s not about the metrics but about how they’re making a difference for customers, each other, and the world.
2. Set crystal-clear expectations for everyone.
Employees who don’t know where the goal line is don’t have a prayer of getting the ball over it. Wondering how to “win” makes people nervous. Leave them alone with their nerves long enough and they’ll start to write resignation letters.
3. Give everyone a meaningful role.
Perhaps the only thing worse than not knowing what’s expected of you is knowing, and believing it doesn’t matter. So look around, make sure everyone is being challenged to their full potential, and make sure they know how their work moves the organization closer to your destination.
4. Constantly coach and develop their skills.
To ensure people’s jobs continue to be meaningful, everyone needs to feel like they’re progressing, learning, growing. Constantly. In-the-moment coaching is one of the most important tools a leader can use to build performance and retain talent.
5. Celebrate successes publicly.
There are few greater feelings in the world than having someone notice, of their own accord, how hard you worked to achieve a goal. Therefore, take time to celebrate successes. Do it genuinely and publicly and watch the momentum build.
Imagine having managers, bosses, leaders across your organization who know how to set a realistic goal and deftly guide their people toward it, giving everyone a chance to learn and grow along the way. That’s how you attract and keep top performers engaged in working for your managers, rather than McGreatBoss across the street.