As the founder of Vlinder Experience Design, I partner with forward-thinking hospitality businesses to transform their sustainability commitments into exceptional guest experiences. Through strategic experience blueprinting and metric-driven solutions, we help hoteliers and eco-tourism operators bridge the gap between sustainability promises and service delivery.

Our expertise lies in creating seamless, authentic experiences where sustainability enhances rather than compromises luxury and comfort. By optimizing both employee and guest touchpoints, we enable our clients to:
• Build lasting trust with eco-conscious travelers
• Increase staff engagement and advocacy
• Drive customer loyalty and positive reviews
• Achieve sustainability goals without sacrificing profitability

Specializing in medium-sized hospitality businesses, we design measurable, practical solutions that turn sustainability commitments into memorable guest experiences and tangible business results.