Contracts, signatures, payments and credit card authorizations are essential to the tourism and hospitality industry, however, the current disconnected processes in many organizations are causing frustration and inefficiencies.
NAPCO Research partnered with Sertifi, a provider of contract and agreement solutions, to survey travel and hospitality industry professionals about their contract and agreement processes. The research revealed that many in the industry view their contract and agreement processes as inefficient, suggesting there are significant opportunities for efficiency gains and security improvements.
With just 24 percent of respondents using a single tool for signings, authorizations and payments, it’s evident that travel and hospitality professionals are managing complex technology stacks, stretching their budgets, and potentially exposing secure customer data.
Download this report today to learn how implementing a single-system platform would reduce bottlenecks, increase security, and enhance peace of mind for travel and hospitality professionals.